Myriad Group Training

Code of Practice

The Myriad Group (Myriad Group Training, and the International College of Advanced Education) is committed to the principles of Access and Equity in all services provided to our students / clients. Our Chief Executive/Director, Advisory Board, Management and staff recognise the rights of our students / clients / employees and provide information, advice and support that is consistent with our Core Business Values.
Regardless of cultural background, gender, sexuality, disability or age, students / clients / employees have the right to an environment that is free from discrimination and harassment and to be treated in a fair and considerate manner.

The company provides services in Nationally Recognised Training and Group Training.
We will endeavor to deliver evolutionary services to the best of our ability. We will operate our services in a manner that demonstrates:

• Our adherence to the highest standards of professional competence, integrity and honesty.
• We behave ethically and professionally in all services delivered.
• We ensure that any employee and/or company conflict of interest is identified and resolved in the most appropriate manner.
• We comply with all relevant Australian laws and legislation, including privacy, fair trading, trade practices and anti-discrimination.
• We are conscientious, efficient and courteous in the service we provide to our clients and colleagues.
• We are flexible in the services we deliver and take great care to provide an environment free from discrimination and harassment.
• We are committed to employing appropriately trained and skilled staff that is supportive to our clients in all services provided.
• We are ethical and professional in relationships with other providers of Group Training services. 

We will aim to provide welfare and guidance to all students / clients / employees. This includes, but is not limited to:

• Occupational Health and Safety
• Learning pathways and possible RPL & RCC opportunities
• Provision for special learning needs / cultural needs
• Provision for learning and development

We are committed to providing equal opportunity to our students / clients / employees and ensuring they receive the maximum benefit from their time with us.

If you believe that we are not complying with our code of practice we have a documented procedure that covers any appeals, complaints, grievances and/or conflict of interest. Should you have an appeal, complaint, grievance or conflict of interest contact a staff member who will provide you with information to resolve the appeal, complaint, grievance or conflict of interest.

Chief Executive/Director
International College of Advanced Education Pty Ltd and Myriad Group Training